Permission marketing is an evolution of direct
marketing. You marketing your product or service to your potential customers
with their permission. How is it possible? It is possible when they opt-in to
receive information from you.
Permission marketing is asking for an audience about their
interest in your product or service, let a certain percentage of the audience
put their hands up expressing their interest in your offer and then you offer
them further information. Before email became main stream this was still
practiced using direct mail. But it was done only by a few people because it
was difficult to manage sending out thousands of letters physically. Now email
has made it far easier to do direct marketing electronically and permission
marketing has reborn.
Permission
marketing involves the following activities:
§ Advertising a Solution
§ Follow Up Messages
§ Permission
Based Email Marketing
Advertising a Solution :
The
first step is advertising. But you may ask: isn’t it interruption marketing?
Yes it is… but just to get people interested in our offer and allow them to
opt-in. For example instead of selling the product directly, you would have
seen many ads with titles like “Learn how to ABC in 10 days” or “Are you having
XYZ problem? Here’s a solution”. People who are not interested will not opt-in
– they will ignore the ads. All the people who opt-in are potential customers.
Usually opt-in is carried out using a landing page (or a squeeze page) which is
just a single page with one goal: let the people sign up using their name and
email address.
You can publish articles in
your blog, attract potential customers through quality content and let them
opt-in to your subscriber list using various techniques.
For this Read about Inbound marketing
Follow Up
Messages
Once potential customers have opted-in to receive more
information, we should send them timely follow-up messages to convert them into
customers. The follow up messages should be crafted in such a way that they
have useful but incomplete. For complete information/solution they should be
motivated to buy the product offering. Knowledge in copy writing, persuasion
and sales psychology will be of great help while crafting these messages.
When the potential customer is motivated enough to buy the
solution, we should present the product to them. Instead of pushing them to
buy, this should be a soft sell. Many people will not be ready to buy right
away and some will need more information and time to make a buying decision.
People who have not bought the product are retained in the same mailing list
and we should follow up with more messages (combination of useful messages and
sales messages) until they opt-out. Some will end up buying the product and
these customers should be segmented into a new list.
Permission Based Email
Marketing?
When
it comes to email marketing, permission is the act of getting consent from a
subscriber to send them commercial email marketing messages.
Generally
speaking, there are two types of permission; implied permission and express
permission.
You
have implied permission to email somebody if you have an existing business
relationship with them. This could mean they are a current customer, donate to your
charity, or are an active member of your website, club or community.
If
you don’t have implied permission to email a person, then you’ll need express
permission to send them campaigns. Express permission is granted when somebody
specifically gives you permission to send them email campaigns, likely by
entering their email address in a subscribe form on your website, or entering
their details into your in-store newsletter subscribe form.
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